Tuesday, May 20th, 2008

Staff and requestors can easily reset their password. Clicking on the Password Request link will bring staff and requestors to the Password Request page where they will select their user type: either Staff for technicians or Requestor. Staff and requestors have to provide their groupname and username and hit "Request" A temporary password will be automatically generated and sent out to the staff member or requestor via email. Note: Users are invited to change this password once they have successfully logged into their account. To change this new password, simply click "Change Password"

If you forgot your groupname, you may look it up in the group directory.

If you forgot your username, you will have to contact your support team, which will be able to provide you with your username and a new password.

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