MyTechDesk Blog
All you need to know about MyTechDesk...


Searching tickets/responses
Thursday, May 22nd, 2008

The Ticket List screen allows tickets to be searched in three ways:
 – by filtering field data,
 - by entering the ticket number, or
 - by entering keywords, searching for content in either the Task, Resolution or Follow-Up area of the ticket.


Ticket Search



Flag Flag as inappropriate

Comments
No comments have been left for this entry.

Leave a comment
This K12HSN blog does not allow anonymous comments.
Copyright © 2008-2010 California K-12 High Speed Network. All rights reserved.
K12HSN is a program funded by the California Department of Education.