MyTechDesk Blog
All you need to know about MyTechDesk...
Entries categorized in 'Requestor'
All you need to know about MyTechDesk...
Entries categorized in 'Requestor'
June 2008
Jun 02 2008 | | Importing Requestors Requestors can be imported into MyTechDesk. This feature makes it easy to upload requestor accounts. 3 comments left |
May 2008
May 20 2008 | | Reset your password Staff and requestors may reset their password. The new password will be sent out to users via e-mail. 0 comments left |
May 19 2008 | | Improved ticket notifications A complete ticket report is now sent out to requestors and staff members have the ability to add additional details to the notification email sent to requestors. They can also choose to include or hide ticket responses. 2 comments left |
May 07 2008 | | Ticket Follow-Up Requestors now have the ability to follow-up on pending tickets, giving them an opportunity to add details about the problem they are experiencing. 0 comments left |
May 07 2008 | | Requestor Ticket History Requestors are now able to view their ticket history. 0 comments left |
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MyTechDesk and Calaxy Asset Integration
Tuesday, August 19th, 2008
Importing Requestors
Monday, June 2nd, 2008
Searching tickets/responses
Thursday, May 22nd, 2008
Alternate location
Tuesday, May 20th, 2008
Reset your password
Tuesday, May 20th, 2008
Tuesday, August 19th, 2008
Importing Requestors
Monday, June 2nd, 2008
Searching tickets/responses
Thursday, May 22nd, 2008
Alternate location
Tuesday, May 20th, 2008
Reset your password
Tuesday, May 20th, 2008
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