May 22 2008 | Searching tickets/responses On MyTechDesk Blog by My TechDesk The Ticket List screen allows tickets to be searched by entering the ticket number or keywords. 0 comments left |
May 08 2008 | Auto-filtering based on categories and locations On MyTechDesk Blog by My TechDesk Ability to assign staff to specific categories and locations. This feature helps categorize tickets, which now auto-filter based on categories and locations. 0 comments left |
May 07 2008 | Requestor Ticket History On MyTechDesk Blog by My TechDesk Requestors are now able to view their ticket history. 0 comments left |
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